Where Are You Located?
Are You Open on Evenings?
We are open most days until 6pm and on Saturdays. The Hospital opens at 7:30AM Monday thru Saturday with Doctor appointments are available: Monday 9am – 6pm Tuesday 9am – 5pm Wednesday 9am – 4pm Thursday 9am – 5pm Friday 9am – 5pm Saturday 9am – 3pm.
What Types of Animals Do You See?
We see cats, dogs, rabbits, snakes, most small reptiles, frogs, hamsters, ferrets, hedgehogs, hampsters, guinnea pigs and many other small animals. When you call to schedule an appointment we can answer any questions you may have.
Do You Accept Pet Insurance?
Yes, all insurance plans will allow you to use Houston Veterinary Hospital. We will be happy to file all necessary paperwork and claims for you to get reimbursed for your visit.
Do You Offer Boarding Services?
Yes we do offer boarding services. Please refer to our boarding page for more information.
Can I Get My Pet Immunizations Without Having to See the Doctor?
It is never safe to vaccinate an animal until a doctor has done a physical examination to ensure your pet is healthy enough to receive vaccines. If your pet is not healthy the vaccines could cause them to become very ill or they may not work at all because their immune system is weak from their illness.
I am Looking to Buy/Adopt a New Pet, is There Anything I Should Do First?
The first step in adopting or purchasing a pet is research. Ensure you know all you can about the breed you are about to take into your home. Many of the animals found at the shelters are related to poor matches with the family. For example, terriers are known to be a hyperactive breed. Lots of running, barking, and jumping.
If you are a quiet family seeking a lap dog this will not be a good match for you. Another example would be cocker spaniels, they need frequent grooming and maintenance for their ears. This is an additional expense many people forget about. The best place to research breed dispositions is through American Kennel Club.Even if you are adopting a mixed breed through the shelter, you can get some idea of what the breed mixes are and what this pet may be about. You can research breeds through your local pet store or even your library will have several books related to breeds of animals and their disposition.
Can I Purchase Dewormer Over the Counter?
No, the dewormers that Houston Veterinary Hospital sells are a prescription product governed by the FDA (Food & Drug Administraion). They all require a prescription and a veterinarian can not write a prescription for an animal they have not examined.
Do I Have to make An Appointment?
We will accept walk ins during doctor appointment availability, however your wait time maybe delayed if there are appointments already scheduled. It is best to make an appointment.
Do You Take Emergencies?
Emergencies are welcome during doctor appointment availability. Anytime after or before business hours we refer our emergencies to Animal Emergency of Northwest Houston, their number is 281-890-8875. Should you be requiring emergency care from Houston Veterinary Hospital there is a $350 deposit when bringing your pet in. Your pet will be immediately taken to the treatment area, triaged, and stabilized by our doctors until a diagnosis and treatment plan can be prepared.
Are You Open 24 Hours?
Although we can hospitalized patients 24 hours per day, we do not have overnight staff available. Should you desire or require overnight supervision, your pet can be referred to a facility that can provide this care. The facilities are separate ownership and you will be required to pay for this service separate from your PRAH care.
Can I Refill My Heartworm Prevention?
Heartworm Refills can only be done for those patients that have had an examination done by our doctors within the last 12 months. Additionally, Houston Veterinary Hospital must have a current heartworm test on file for your pet (within the last 12 months). General refill rules are check up 1 time per year, heartworm test 1 time per year, and your pet will be allowed enough refills to last 1 year.
Can I Bring a Lost or Abandoned Animal or Stray I Have Found?
Unfortunately, veterinary clinics are not affiliated with the animal control systems in Houston City or Harris County. You have to take these animals directly to them or call. Harris County’s number is 281-999-3191 or Houston City (BARC) 713-229-7300.
When Should I Start Vaccinating My Pet?
Cats and dogs should start their vaccines between the ages of 6-8 weeks or sooner if they are removed from breast feeding prior to this age.
Is Houston Veterinary Hospital Just a Hospital or Do You See Regular Patients?
Houston Veterinary Hospital is a full veterinary service primary care facitlity. We offer all available preventative care such as vaccines, spay/neuters, teeth cleanings, heartworm testing, and prescription pet foods. We are also able to handle most orthopedic needs, laparoscopic surgeries, extended hospital care, acupuncture, and much more.
Do You Offer Payment Plans?
Preventative veterinary care must be paid for at the time service is rendered. Extensive surgical and/or hospitalization cases are handled on an individual basis. We highly recommend pet insurance, as most clients have to pre-pay for extensive medical care and costs seem to limit some pet owners ability to offer this care to their pet.
Can I Just Get a Rabies Vaccine for My Pet?
After a complete physical examination, we will be happy to vaccinate for Rabies. There is no requirement for any other vaccines by the city, county, or state. It is highly recommended that you keep your pet up do date on other vaccines as they prevent many deadly viruses.
How Can I Find Out Pricing?
Although many things can not be quoted until the doctor has examined your pet, many things can. Our examination fee, consultation fee, spay/neuter, dentals, ear croppings etc… can be quoted over the phone. Please call the office and we will try to give you the prices you need or email us at email@example.com.
Can I get a health certificate for my pet?
Yes, Houston Veterinary Hospital can provide you with either a domestic or international health certificate. Depending on where you travel. For travel within the US/Canada/Mexico a domestic certificate is usually enough. For travel to other countries you will want to contact the embassy for that country to establish their guidelines. Many countries require several things be done prior to issuing an international health certificate and it can take a few months to get through the process.